App privacy policy

CordeliaApps builds and operates the app. When you place an order, the store you ordered from decides how that order is handled and is the controller of it; we hold it on that store's behalf. For your account itself — your sign-in, profile and saved preferences — we are the controller. We are based in India and can be reached at support@cordeliaapps.com.

Your account. Your email address and password, handled by Firebase Authentication — we never see or store your password. Your name and, if you add one, a profile photo.

Shopping. Delivery addresses you save, the contents of your cart in each store, products you mark as favourites, and your recent searches so you can return to them.

Orders. What you ordered, the delivery address, the amount, the status as it changes, and any cancellation or refund.

Reviews. Star ratings and any text you write about a product or a delivered order, shown publicly in that store alongside your name.

There is no advertising, no ad identifier, no third-party tracking and no analytics SDK in the app — we do not measure what you browse or build a profile of you. We do not sell your data to anyone, and we do not send marketing email you have not asked for.

Camera and photos — only when you choose a profile picture. Nothing is read from your library unless you pick it.

Location— only if you tap "use my location" while adding a delivery address, to fill in the address for you. The app does not track your location in the background, and you can type the address instead.

Payments are handled by the store's own payment provider. Your card, UPI or bank details are entered into the provider's secure screen and are never sent to, seen by or stored by CordeliaApps or the store. We keep only the provider's reference for the payment, so the order can be matched and refunded.

The store you order from sees your order, your delivery address and your name — it has to, in order to deliver to you. It does not see your orders from other stores.

Google (Firebase) hosts the sign-in, database and file storage. The payment provider processes the payment. When you use address lookup, the address text you type is sent to a mapping service to return suggestions. Each acts on our instructions, and this can involve transfers outside your country.

You can delete your account from inside the app at any time — Profile → Delete account. That removes your profile, saved addresses, carts, favourites, recent searches and the reviews you have written.

Orders are kept. They are the store's sales record as much as yours, needed for its accounts, tax and any open dispute, so they are not erased when you close your account. Full detail, and how to ask us to do it for you, is on the account deletion page.

You can ask for a copy of your data, ask us to correct it, ask us to delete it, or object to how it is used. Email us and we will respond within a month. If you are in the United Kingdom or the European Union, you keep every right your local law gives you, including complaining to your data protection authority.

The app is not directed at children and is not intended for anyone under 13. We do not knowingly collect data from children; if you believe a child has created an account, email us and we will remove it.

We update this policy as the app changes, and the date at the top shows when it last changed. Questions go to support@cordeliaapps.com.